Privacy Policy

Effective Date: May 6, 2025

Pilates Collective Denver

https://www.pilatescollectivedenver.com

Pilates Collective Denver (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, attend classes, or otherwise engage with us online or offline.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide and data collected automatically when you use our services.

Information you provide may include:

  • Full name, email address, phone number, mailing address

  • Emergency contact information

  • Health information relevant to your participation in Pilates activities

  • Payment and billing information (processed via third-party services)

  • Account login details, if applicable

Information we collect automatically may include:

  • IP address, browser type, device type

  • Website usage data via cookies and tracking technologies (see Section 6)

  • Location data, if enabled

2. How We Use Your Information

We use your personal information to:

  • Provide and personalize our services

  • Process payments and schedule classes

  • Communicate with you about classes, promotions, and updates

  • Enhance the security and usability of our website

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers (e.g., payment processors, scheduling platforms like Mindbody or similar)

  • Legal authorities when required by law or to protect rights and safety

  • Marketing platforms, only if you have opted in to receive marketing communications

All third parties are contractually obligated to safeguard your data.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

California (CCPA/CPRA):

  • Right to know what personal data we collect and how we use it

  • Right to access or delete your personal information

  • Right to opt out of the sale or sharing of personal data (we do not sell data)

European Union (GDPR):

  • Right to access, correct, or delete your data

  • Right to object to or restrict processing

  • Right to data portability

  • Right to lodge a complaint with your local Data Protection Authority

To exercise these rights, email us at hello@pilatescollectivedenver.com.

5. Data Retention & Security

We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

We implement appropriate technical and organizational safeguards to protect your data, but no system is 100% secure. By using our services, you accept this risk.

6. Cookies & Tracking

We use cookies, pixels, and analytics tools to understand website usage and improve your experience.

You can control cookies through your browser settings. Disabling cookies may limit some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from anyone under 13. If we learn that we have, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate when it was last revised. Your continued use of our website constitutes acceptance of those changes.

10. Contact Us

If you have any questions or requests regarding your personal information or this Privacy Policy, please contact us at:

Pilates Collective Denver
Email: hello@pilatescollectivedenver.com
Website: https://www.pilatescollectivedenver.com